Privacy Policy

Last updated: May 2026

At Baleal Classic Waves Guest House, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

Who We Are

This website, www.balealclassicwaves.com, is operated by Baleal Classic Waves Guest House, which acts as the data controller of your personal information.

Personal Data We Collect

We may collect and process the following information:

• Contact Information: name, email address, phone number;

• Booking Information: reservation dates, number of guests, accommodation preferences, and special requests;

• Payment Information: payment details processed securely through third-party payment providers;

• Technical Information: IP address, browser type, device information, cookies, and usage data;

• Communication Data: messages, inquiries, reviews, or information submitted through forms, email, or WhatsApp.
  

How We Use Your Information

Your information may be used for the following purposes:

• To process reservations and payments;

• To communicate booking details and customer support information;

• To improve our website, services, and user experience;

• To comply with legal and regulatory obligations;

• To prevent fraud, abuse, or unauthorized activity;

• To send promotional communications or newsletters, only when consent has been provided.

Legal Basis for Processing

If you are located in the European Economic Area (EEA), we process your personal data only when we have a lawful basis to do so, including:

• Your consent;

• The performance of a contract or booking agreement;

• Compliance with legal obligations;

• Our legitimate business interests, provided your rights are not overridden.

Cookies

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.

Cookies may collect information such as browsing behavior, pages visited, device type, and general location data.

Sharing Information with Third Parties

We may share your information with trusted third parties only when necessary for the operation of our services, including:

• Payment processing providers;

• Booking and reservation platforms;

• Website analytics and marketing tools;

• Legal authorities when required by law.

We do not sell or rent your personal data to third parties.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including legal, accounting, and regulatory obligations.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, misuse, disclosure, or alteration.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you may have the following rights:

• The right to access your personal data;

• The right to correct inaccurate or incomplete information;

• The right to request deletion of your personal data;

• The right to restrict or object to data processing;

• The right to data portability;

• The right to withdraw consent at any time where processing is based on consent;

• The right to lodge a complaint with a relevant data protection authority.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or website functionality. Any updates will be published on this page.

Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

Baleal Classic Waves Guest House
Email: bookings.classicwaves@gmail.com